See your website through a new customer's eyes.
A designer from our team goes through your site the way a first-time visitor would, from the first Google result to the contact form. You get 3 to 5 concrete fixes, ranked by how much they help, each with an annotated screenshot. Useful before a redesign, and often a good way to find out you don't need one.
How we go through your site
We pick the one journey that matters most for your business, usually "find the right service and get in touch", and follow it on a phone and on a laptop.
First five seconds
Does the homepage say clearly what you do, for whom and where? Is the next step obvious, or does the visitor have to hunt for it?
Finding things
Navigation, page structure and labels. Can someone find a price, a service or an answer without guessing which menu item hides it?
Trust
References, real photos, contact details, reviews. The small things that decide whether a visitor believes you before they write to you.
The form or the call
How many fields, how many steps, what happens on a phone keyboard, and what the visitor sees after they press send.
What you get
- 3 to 5 concrete fixes, not a list of 50 small issues. Each one says what's wrong, why it costs you inquiries and what to change.
- Annotated screenshots from a phone and a laptop, so you can forward them to whoever maintains your site.
- A rough effort for each fix: change the text yourself, a few hours of developer time, or part of a bigger redesign.
- An honest verdict on whether the site needs a refresh, a redesign or just these fixes.
Mostly interested in speed and Google? The free website check covers speed, mobile, SEO basics and conversion.
Get your free UX audit.
Tell us the address and, if you like, what you want visitors to do. We only look at the public website, so no logins needed.
- 1. You send us the address.
- 2. A designer follows your main customer journey on a phone and a laptop.
- 3. Within 3 working days you get 3 to 5 fixes by email.
- 4. If you want help putting them in place, reply. If not, that's it.
Questions
Why only 3 to 5 fixes?
Because a short list gets done. A long report usually ends up in a folder. We pick the changes that make the biggest difference for the effort.
Who does the audit?
One of the senior designers who design our client websites, not a junior and not a tool.
Is this a sales pitch for a redesign?
No. If the fixes can be done on your current site, we say so. Plenty of audits end with "keep the site, change these three things".
What happens after I get it?
Nothing, unless you reply. If you'd like us to do the work, we send you a fixed price first.
Not ready for an audit? Get one website tip a week.
Short, practical emails about speed, SEO, conversion, UX and accessibility. Each one takes two minutes to read and gives you one thing to fix. See past issues